(4.5 / 5)2449+ Ratings

Balance Me Ltd Reviews

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Overall Rating

4.5
7 Reviews
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About Balance Me Ltd

Balance Me is a natural skincare brand that offers a collection of high-performance skincare and body care products. They promise to balance high-performance natural bio-actives that work, with sophisticated textures and a signature fragrance to balance your skin. Their products include the Vitamin C Repair Serum, an award-winning formula that brightens your complexion and hydrates, plumps, and smooths your skin. They also offer solutions for various skin concerns such as fine lines, wrinkles, dehydration, sensitive skin, and blemishes. Some of their best-selling products include the Glow + Repair Vitamin C Repair Serum, Calm + Replenish Wonder Eye Cream, and Plump + Hydrate Tripeptide Plumping Cloud Cream. They also offer a personalized skincare routine with just 7 questions to help bring your skin back into balance. All their products are paraben-free and they use an Ecocert approved preservative system containing Benzyl Alcohol and Dehydroacetic Acid. They also offer customer services and ship internationally. They sell electronic gift vouchers in various values valid for 24 months from the date of purchase for online orders at balanceme.com.

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Balance Me Ltd Customer Reviews (7)

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Ruby Adams
Ruby Adams
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Feb 18, 2023
Patricia Andrade
Patricia Andrade
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Feb 18, 2023
Dýrleif Bernódusdóttir
Dýrleif Bernódusdóttir
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Feb 16, 2023
Miranda Anderson
Miranda Anderson
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Feb 16, 2023
Ruby Ortega
Ruby Ortega
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Feb 13, 2023
Pegaso Muñoz
Pegaso Muñoz
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Feb 13, 2023
Laura Strock
Laura Strock
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Feb 13, 2023

Balance Me Ltd Customer’s Q&A

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Balance Me Ltd FAQs

FAQ

About balanceme.com Prices and Cost?

Here are some of the products and their prices from balanceme.com:

  • Tripeptide Plumping Cloud Cream 50ml: £45.00
  • Vitamin C Repair Serum 30ml: £35.00
  • Pure Skin Face Wash 125ml: £18.00
  • Wonder Eye Cream 15ml: £22.00
  • Super Berry Cleansing Balm 100g: £39.00
  • Tri-Molecular Hyaluronic Serum 6ml: £11.00
  • Collagen Boost Moisturiser 50ml: £29.00
  • Niacinamide Complexion Booster 30ml: £33.00
  • Fragrance Free Pre and Probiotic Cleansing Milk 180ml: £22.00
  • Hyaluronic Plumping Mist 45ml: £22.00
  • BHA Exfoliating Concentrate 180ml: £29.00

Please note that these prices are subject to change and it's always best to check the website for the most current prices.

FAQ

About balanceme.com Popular Products and Services?

"Balanceme.com" is a skincare brand that offers a range of products. They promise to balance high-performance natural bio-actives that work, with sophisticated textures and a signature fragrance to balance your skin. Some of their popular products include the Vitamin C Repair Serum, which is an award-winning formula that brightens your complexion and hydrates, plumps, and smooths your skin. Another popular product is the Wonder Eye Cream, a lightweight eye cream designed to soothe, brighten, and target dark circles. They also offer the Tripeptide Plumping Cloud Cream which is designed to reclaim your youthful bounce and glow with a potent blend of Tripeptides, Ceramides, and other ingredients. They also have a Collagen Boost Moisturiser, a firming moisturiser for lines and wrinkles to boost skin elasticity, firm, hydrate, and more. The brand also offers a skincare quiz to help customers build a personalized routine to bring their skin back into balance. Most of their products are suitable for Vegans. However, they do use some ingredients derived from palm oil; however, they only use ingredients that have come from suppliers of RSPO (Round Table of Sustainable Palm Oil). All their products are paraben-free. They use an Ecocert approved preservative system containing Benzyl Alcohol and Dehydroacetic Acid.

FAQ

About balanceme.com Payment Method?

"Balanceme.com" offers a Subscribe & Save option for their products. To use this, you select the Subscribe & Save option on the product page. You can then schedule your product subscriptions by choosing how often you'd like it delivered before adding to your basket, and then checkout as normal. You can easily manage your subscriptions any time from 'My Account'. You can change your payment method via the ‘Manage subscriptions’ link on your subscription confirmation email or via your Balance Me account. They also offer a Loyalty Club where your points become store credit. Once you reach £10 worth of points, you can convert your points into money off at checkout. If you earn £10 store credit or more, you can start redeeming against your favourite Balance Me products.

FAQ

balanceme.com Return Policy?

At balanceme.com, if your order is shipped to the wrong address or you receive it damaged or defective, they offer a full refund or replacement. You must notify them of this within 7 days of delivery by email to customercare@balanceme.com, quoting your invoice number and describing the damage involved. They will give you instructions on how to return your goods. If you are not satisfied with any Balance Me product, they provide instructions on how to return your goods via their Freepost service. For products purchased from them directly, they will issue a refund or exchange as long as you notify them by email within 7 working days from receipt of goods. If you change your mind about your purchase, please note they will require you to return these goods at your own expense.

As for the shipping policy, they offer Standard Delivery which is free on orders over £40.00 and £2.99 on orders under £40.00. The estimated delivery time is 2-5 working days from dispatch. They also offer Next Day Tracked Delivery at £3.99 on all orders. For orders placed before 12pm, they will dispatch the same day to be delivered on the next working day. For orders placed after 12pm Friday through to Sunday, delivery can be expected on Tuesday. Orders placed over the weekend or on a public holiday will be processed the next working day. They also ship internationally with different rates and delivery times depending on the location.

FAQ

What’s Balance Me Ltd free shipping policy?

Free shipping on orders over £40.00 for the UK, over €50.00 for Europe, and over $60.00 for USA, Canada, Australia, and New Zealand.
FAQ

How will I receive my refund or exchange?

If approved, Balance Me Ltd will provide instructions. Refunds will be issued to the original payment method, and replacement items will be sent once the returned goods are received.
FAQ

How much does the shipping cost if I don’t meet the free shipping threshold?

UK: Std Delivery (£2.99) & Next Day Tracked (£3.99). Europe: Std shipping (€5). USA, Canada, Australia, and New Zealand: Std shipping ($5.00 or $7.50 on orders below $40.00). Rest of the world: Std shipping ($24.00).
FAQ

What should I do if I think my Balance Me Ltd order is late?

If after 14 days you have not received the Balance Me Ltd order, email customercare@balanceme.com with details of the goods and your invoice number.
FAQ

Is there a time limit for requesting a refund or exchange?

For direct purchases, notify Balance Me Ltd by email within 7 working days of receiving the goods, otherwise a refund or exchange may not be possible.

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